Technology Services

IT Managed Services

ALFATEK IT expert team designs, maintains and operates for our customers their client-server infrastructure and systems running in Hybrid and Native mode by using a wide variety of tools supported by clients. ALFATEK offers companies a total IT infrastructure management solution, by providing comprehensive 24×7 Monitoring and Management, 24×7 Help Desk, full IT Administration Services, Disaster Recovery, VoIP, and more.

• Network Infrastructure Services

Our team designs maintain and operate for our customers their backend network peripherals that enable network connectivity, communication, operations and management of an enterprise network.

• System Engineering, Administration and Support

We have extensive experience managing client-server infrastructures and system integrations with cloud solutions. Introducing and integrating new technologies into existing data center environments such as storage, SSO, VoIP, etc.

• Database Management

ALFATEK employs DBAs to develop and manage Oracle and SQL databases for your public and internal application stack.

• Security Management Services

ALFATEK can support you through compliance with HIPAA, PCI, GMP, SOX, and provide end-point security management, firewall security management, intrusion detection services, intrusion protection services, web security, single sign-on, email security, spam, antivirus, malware, 24×7 Security Operations Center.

• Project and Program Management

With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, program management, business systems, website and application development, and IT infrastructure.

• IT Management and Support

To ensure our client business operate efficiently, our IT staff provides remote and on-site client support services supporting various technologies, application suites and on-site peripherals. We offer exceptional value and innovation using the best IT service management platforms and ITIL-based processes to provide cloud hosting, IT infrastructure monitoring, and 24×7 help desk support services, backup and restores, OS updates, user management for increased productivity and simplified IT.